ST LOUIS – FEBRUARY 8, 2023
Nestlé Purina PetCare Company has voluntarily recalled select lots of Purina Pro Plan Veterinary Diets EL Elemental (PPVD EL) prescription dry dog food due to potentially elevated levels of vitamin D. Vitamin D is an essential nutrient for dogs; however, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure. These issues may include vomiting, loss of appetite, increased thirst, increased urination, and excessive drooling to renal (kidney) dysfunction.
Purina is taking this action after being contacted about two separate confirmed cases of a dog exhibiting signs of vitamin D toxicity after consuming the diet. Once taken off the diet, each of these dogs recovered.
The affected dry dog food was distributed by prescription only through veterinary clinics, Purina Vet Direct, Purina for Professionals, and other select retailers with the ability to validate a prescription. Bags of PPVD EL with the UPC Code and Production Code below should be immediately discarded. No other Purina products are affected.
Pet owners who purchased bags of the product listed above are asked to immediately stop feeding and dispose of the food. If signs such as weight loss, excessive drooling, vomiting, loss of appetite or increased thirst or urination have occurred in their dog while eating this diet, pet owners should contact their veterinarian.Purina has asked their veterinarians and other retail partners to remove and destroy the affected product from their inventory.
We apologize to pet owners and veterinarians for any concerns or inconvenience this situation has caused. As pet experts and pet owners ourselves, the health and well-being of pets is our top priority.
Please contact the Purina team directly at 1-800-345-5678 or via email at https://www.purina.com/contactus for assistance in getting a refund or alternative diet recommendation.