Over the last year, COVID-19 has impacted the availability of products across many industries. Pet food companies have been among those effected by production limitations and we have all felt that same impact as we stock our shelves. Simply, pet owners are finding their favorite pet food harder to find than usual.
As a practice, our specialty diet recommendations are scripted to clients of our emergency and specialty departments along with the sale of an initial transition dose, upon discharge. While in the past we have enjoyed a surplus of food and been happy to accommodate supplemental supply as needed to these clients we too are being effected by the industries limitations.
Therefore, we will continue to provide food supply to clients of our general care practice first but will be unable to fill food prescriptions for clients of our emergency and specialty services. These clients will be directed to fill the script with their primary veterinarian or other outside pet food supply companies.
As manufacturers and vendors work together to correct the course of this limited stock, we look forward to being able to accommodate service to more clients however, getting the marketplace back to normal will take some time.
While we will continue to update you on the progress of food availabilty, further assistance may be available through your pet's food manufacturer.
HILLS – Website: hillspet.com; Phone: 800-445-5777
PURINA – Website: purina.com/purina-pro-plan-veterinary-diets; Phone: 800-778-7462
ROYAL CANIN – Website: my.royalcanin.com; Email: info.usa@royalcanin.com; Phone: 800-592-6687
We appreciate your patience and understanding as we traverse these unique times.
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