3.26.19 COVID-19 Update on Appointments and Protocols!
We Are Open!!
Thank you, to all of our clients, for your cooperation
and patience with our Curbside Service.
As a business deemed essential, we will remain open to
serve our pet community for the foreseeable future. We feel confident that our
Curbside Service will allow us to continue to be your resource for veterinary
care, 24/7/365. The patient will enter the building without their owners,
unless for reasons of
- Emergency
- Critical Care
- End of life services
- Wellness visits (vaccines, annual exams appointments, etc)
- Medication & Food pick-ups
- Sick/Emergency Care
As always we are open 24/7/365 for your emergencies.
In this uncertain time with information ever-changing,
please stay connected with us on our Facebook page. Our goal is to be the very
best resource for your pet’s care by prioritizing the health and safety of our
staff, clients, and community.
Scheduling an Appointment
Appointments for all other services can be made by
calling 954-920-3556 or through our MyVCA App. Download this simple tool to
gain access to your pet’s records, to book an appointment, to request
medication and more!!!
Remember, CareClub Membership, the MyVCA App grants you
access to online chat with a veterinarian 24/7/365.
A doctor is always in!
Important information about Curbside Service:
What is the Curbside Service?
Upon arrival, the client and
patient will check in with our curbside attendant.
The client remains with their
pet until the appointment time.
When the doctor is ready, the
patient will be brought into the hospital while the client remains outside. Communications will be
facilitated with the doctor as needed for the best care of your pet.
Communicate
It is imperative that you let us know BEFORE entering for
Emergency, Critical Care or end of life services, if you have a fever, flu-like
symptoms, you’ve traveled internationally or been aboard a cruise ship in the
last 14 days. We also ask that you disclose any household member exhibiting
symptoms or who have traveled as well. If needed, we will take additional steps
to protect the health of our staff, patients and client.
Stay Healthy!
Water and snacks are of importance to maintain hydration
and good spirits. Please be mindful to pack a snack while waiting in the car
for your appointment.
Payment options
At this time payment can be made through a single service
check out system within the building or through pay-by-phone. Please let our
Curbside Attendant know if you would prefer to pay by credit card over the
phone for check out.
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